Help & support

Questions about SignatureSuite or its QuickBooks Online connection? Email [email protected].

QuickBooks connection problems

• If SignatureSuite says QuickBooks no longer accepts the saved authorization, open QuickBooks connection and follow the reconnect steps.
• To connect for the first time, open QuickBooks setup (shop administrators only).
• When something fails, the QuickBooks connection page lists recent errors with Intuit's transaction id (intuit_tid) and a reference. Include both in your email. They contain no passwords, tokens or customer details.

Please do not email passwords, authenticator codes or card numbers.

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